ESI IVX C-Class Podręcznik Użytkownika Pobierz pdf (Strona 21)

User’s Guide Voice mail operation

D.5

Retrieving voice mail messages using another user’s ESI Feature Phone

1. Press VOICE MAIL and then



2. Dial your extension number.

3. Follow the procedures described in “Retrieving voice mail messages from your ESI Feature Phone”

(page D.3).

Virtual Mailbox Key

™

If you frequently pick up your messages from another user’s ESI Feature Phone or have others help pick up

your messages, you may want to program a programmable feature key on that phone as a Virtual Mailbox

Key for your mailbox. When you have new messages, the key will blink, press it to automatically connect

to your mailbox. This feature does not affect your ability to pickup messages from your own phone.

Note: Assign to the programmable key the following — VOICE MAIL



and then your extension number or

mailbox number (see “Programmable feature keys,” page C.2).

Retrieving messages from an off-premises location

You can pick up messages when away from the office or from an analog station. Since the display is not

available to you, message handling will operate slightly differently.

To retrieve your message from a remote location:

1. If the auto attendant’s main greeting answers your call, press



and enter your mailbox number. If

the operator or another user answers your call, have the person transfer you (by pressing VOICE

MAIL and



, then pressing your station key [or entering your mailbox number] and then hanging up).

2. If required, enter your password.

3. The ESI phone system will announce the number of new and old messages, and will start playback

of messages starting with the oldest new message and continue until all messages and recordings

have played or you press



to disconnect.

For more information, see page C.4.

Additional functions available during off-premises voice mail message retrieval

Key

Function Description

2 Hear time/date Pauses the message, plays the time/date when the message was left and resumes.

5 Access user

programming

Access certain user-programmable features.

Note: Fast forward is not available from a remote location.

8 Main greeting Goes to the main greeting.

0 Operator Transfers you to the operator.

# To other mailbox To leave a message in another user’s mailbox.



Disconnect Disconnects you from the system. Always press



before hanging up (if you press it

during message playback, the system will save the playing message, and any other

currently unsaved messages, as new in your mailbox).

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